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Privacy Policy

Effective Date:  Tuesday, March 27, 2018

This Privacy Policy (“Policy”) explains how information about you is collected, used, and disclosed by Castle Building Company and our subsidiaries and affiliates when you access the castlebuilds.com website or other online or mobile services or applications used to communicate or interact with you (“Services”).

The Policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (“PII”) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, and disclose PII in accordance with our website.

Collection of Information

We only collect information you voluntarily and directly provide to us. For example, we collect information when you complete a contact form submission; sign up for mailing lists, promotional communications, updates or other types of communications; access and use our services; engage with us via social media platforms; engage with us via live chat; and when you email, call or otherwise communicate with us. We will never sell or rent this information to anyone.

The types of information we may collect include your first name, last name, address, phone number, email address, ZIP code, photos, videos, demographic information, social media usernames, information about your interests and preferences, and any other information you choose to provide.

In some cases, we may also collect information you provide about others. We will use this information to fulfill your requests and will not send communications to your contacts unrelated to your requests, unless they separately consent to receive communications from us.

Information Collected by Cookies and other Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with our Services, including information about your browsing behavior, purchase behavior, and other engagement with the Services. We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the Facebook Pixel cookie) or other third-party identifiers together to compile data regarding user interactions on our website. We use this information in one or more of the ways described in the “Use of Information” section below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.

Use of Information

We use the information we collect about you for a variety of purposes, for example, to:

  • facilitate and improve your experience using the Services;
  • communicate with you about Castle Building Company products, services, offers, contests, promotions, surveys, news, upcoming events, and other information we think will be of interest to you (for information about how to manage your communication preferences, please see “You Choices” below);
  • respond to your comments and questions and provide customer service;
  • To improve our website in order to better serve you;
  • monitor and analyze trends, usage and activities;
  • personalize the Services and provide advertisements, content, or features that are targeted toward your interests;
  • provide and deliver products and services, and send you related information, including confirmations, receipts, or invoices;
  • link or combine with other information we receive from third parties to help understand your needs and provide you with better service; and
  • carry out any other purpose conveyed to you at the time the information was collected.

We are based in the United States and the information we collect is governed by U.S. law.  By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information

We are the sole owners of the information collected when using the Services. We only collect information that you voluntarily and directly provide. We will not sell or rent this information to anyone.

We may share personal information about you outside of Castle Building Company, including as follows:

  • in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
  • between and among Castle Building Company and any current and future parents, affiliates, subsidiaries, and other companies under common control and ownership;
  • with third parties who complete transactions or perform services on our behalf; and
  • with your consent.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Security

Castle Building Company takes reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Your Choices

Your Information. You may update or correct any personal information you provided by emailing us at contact@castlebuilds.com.

Promotional Communications. You may opt out of receiving promotional communications from Castle Building Company by following the instructions located at the bottom of those communications to change your communication preferences.

Cookies and Other Tracking Technologies. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies. Google provides the Google Analytics opt-out browser add-on for users who want the ability to prevent their data from being used by Google Analytics.

Location Information. The settings of your Internet browser or mobile device may allow you to stop sharing your precise location with Castle Building Company or others.

Your California Privacy Rights

The California Online Privacy Protection Act (“CalOPPA”) is the first state law in the nation to require commercial websites and online services to post a privacy policy.

According to CalOPPA, we agree to the following:

  • Users can visit our website anonymously;
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website; and
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You can change your personal information:

Social Sharing Features

The Services may offer social sharing features or other integrated tools, which let you share actions you take on the Services with other media, and vice versa.  The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature.  For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

Third-Party Analytics Services

We may use analytics services provided by third party partners. These third parties may use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. In some cases, the information in these cookies and other technologies may be linked to data you voluntarily submitted to us, such as your email address, which we may share in hashed or encrypted form. This information may be used by Castle Building Company and these third parties to analyze and track data, determine the popularity of certain content, deliver content or advertisements targeted to your interests on our Services and other websites and mobile applications, and better understand your online activity.

Can-Spam Compliance

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.

To be in accordance with CANSPAM, we agree to:

  • Not use false or misleading subjects or email addresses;
  • Identify the message as an advertisement in some reasonable way;
  • Include the physical address of our business or site headquarters;
  • Monitor third-party email marketing services for compliance, if one is used;
  • Honor opt-out/unsubscribe requests quickly; and
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can:

  • Follow the instructions at the bottom of each email.

Contacting Us

If there are any questions regarding the Policy, you may contact us using the information below:

Castle Building Company
600 17th Street
Suite 2800 South
Denver, CO 80202

Phone: (303) 944-0488

Email: contact@castlebuilds.com